Please register your return in our returns portal to receive your DHL returns label. You can find the returns portal here.

To register, you will need your order number, which starts with #2000, and the postal code specified in the order. You will be automatically guided through all the necessary steps in the returns portal.

Please include the enclosed return form with your return package.
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You can return all items free of charge within 14 days after delivery.Returns outside ourreturn period we can no longer accept.
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Items delivered in original packaging can only be accepted in undamaged original packaging.
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The return shipment is free of charge for you. Shipping costs will not be refunded.
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As soon as we have received your return and it has been checked, we will credit the amount back to your PayPal or credit card account or cancel the invoice with Klarna.
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You have ordered by pickup or courier and now prefer to return your order by shipping? In this case please contact us directly.
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If you have any questions, we are always happy to help.
customercare@anitahass.com | +49 40 465 909
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Where can I find the return conditions?
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You can find them underRevocation.