Delivery costs

Hamburg

UPS Express shipping: from 5.90 € to 11.8 €

DHL Express shipping: from 5.90 € to 11.8 €

UPS or DHL Express shipping for orders from 500 €: Free Shipping

Courier delivery within 2 hours: 15 €

 

Germany

UPS Express shipping: from 5.90 € to 11.8 €

DHL Express shipping: from 5.90 € to 11.8 €

UPS or DHL Express shipping for orders from 500 €: Free Shipping

 

European countries

UPS Standard Shipping: from 9,90 € to 19,80 €

 

Switzerland

UPS Standard Shipping: from 25 € to 50 €

 

USA, China, Japan, South Korea, Australia, Singapore, Hong Kong & other countries

UPS Express International: From 25 € to 50 €

 

DELIVERY TERMS

Where do we deliver?

We ship the goods on weekdays within Germany via UPS Express or DHL Express. If you order until 3 o'clock, your order will be delivered the next working day (when ordering on Friday, the program will be delivered on Monday).

International shipping with UPS standard is possible. Please contact us for more information or find your country at the shipping address.

The delivery is reserved.

Do I have to accept my package personally?

The package is sent to your delivery address and will be handed over according to signature of any receptionist.

Is my shipment insured?

Your order is insured until the time of goods transfer.

 

Returns / Exchange

Can I exchange the articles in case of failing?

National

You can return all items free of charge within 14 days of delivery. The return shipment is free for you.

Once your return has arrived and tested with us, we will book the amount for your PayPal or credit card account.

We ask you to arrange a pickup with UPS Express for the return.

International

You can return all items within 14 days of delivery and get the purchase price refunded to the account (credit card / PayPal) with which you have paid the order. The costs for the return carries the buyer himself.

Where can I find the return conditions?

These can be found atRevocation.