How do I return?

Are you returning from Germany?
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Please register your return online in our returns portal to receive your DHL returns label.
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REGISTER RETURN
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To register, you will need your order number and the zip code specified in the order.
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Please enter your order number including #. You will be automatically guided through all the necessary steps in the returns portal.
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Please enclose this form with your return. Thank you very much!
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You can return all items free of charge within 14 days of delivery. We can no longer accept returns outside our return period. 
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Items delivered in original packaging can only be accepted in undamaged original packaging.
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Returns are free of charge for you.
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Have you ordered by collection or courier and would now prefer to return your order by post? In this case, please contact us directly.
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Are you returning outside Germany?
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Returns outside Germany are subject to a charge. You can register your international return online under the following link:
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To register, you will need your order number and the e-mail address given in the order. 
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Please enter your order number including #. You will be automatically guided through all the necessary steps in the returns portal.
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If you have any questions, we are always happy to help. customercare@anitahass.com | WhatsApp  +49 160 928 43 914