Register international returns
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YOU HAVE BEFORE 03.02.2025 ORDERED?
Then please contact our customer service. We will create the return label for you.
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YOU HAVE AFTER 03.02.2025 ORDERED?
Then please register your international return under the following link:
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To register, you will need your order number and the e-mail address or zip code specified in the order.
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Please enter your order number including #. You will be automatically guided through all the necessary steps in the returns portal.
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Please enclose the returns form with your return. Thank you very much!
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Did you pay with Klarna? Please note that the costs for the return label have been offset against your refund. Accordingly, you must pay the difference via Klarna.
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If you have any questions, we are always happy to help.